Why Are Plans Changing?
As part of our ongoing commitment to improving your experience, we’re updating our subscription plans. These changes may include pricing adjustments, which reflect broader enhancements designed to better support all our users moving forward.
If you notice a higher-than-expected charge on your Loomly account, please check your inbox for more details and refer to the article below for further information.
What’s New in the Updated Plans?
We’re excited to introduce a suite of powerful new features designed to help you work more efficiently and get better results:
Idea Board – Plan your posts in a kanban-style layout and schedule content with a single click.
Best time to post suggestions – Boost engagement with personalized posting times for Facebook, Instagram, and LinkedIn.
Improved Canva integration – Seamlessly import Canva designs straight from Post Builder
Bulk uploads – Schedule up to 60 posts at once by importing a CSV file.
Productivity bundle – Access exclusive features like recurring posts.
AI-powered captions to elevate your content creation
These features will become available in your account as you transition to the new plans at your next renewal, or if you upgrade to Beyond before then.
Coming soon
Revamped analytics to deliver deeper insights from your social media data
Can I Keep My Previous Plan?
We understand some users may prefer earlier pricing models. However, we are unable to revert accounts to previous subscription plans or offer custom discounts or promotions.
All users will need to choose from our currently available plans.
Where Can I View My Options?
To view available subscription plans:
Visit the Billing tab of Account Settings
Compare features and pricing
Choose the plan that best fits your needs
If the current plans don’t match your needs, you can also cancel your subscription before the next renewal date.
Will I Be Notified About the Changes?
Yes. If your account is impacted by these updates, you will receive an email before your renewal date outlining:
Your updated plan
Pricing changes
Renewal details
Please check your email or your Billing Page for the most accurate and up-to-date information.
What If I Want to Cancel or Downgrade?
You can manage or cancel your subscription at any time. Learn how here: How to Manage My Subscription
If you decide to downgrade to a lower tier:
Your account must meet the limits of the new plan
We recommend reviewing plan features and usage limits to ensure a smooth transition
Please note that a downgrade will take place at the next renewal.
If you cancel, your subscription will be removed at the end of your current billing cycle, and your calendars will go to view-only mode.
If your renewal already took place and you'd like to request a full refund and subscription removal, please use the following link: https://app.loomly.com/refund_requests