In this article, we'll help you troubleshoot common errors you might run into with your YouTube account in Loomly:
Troubleshooting and best practices
Reconnect your YouTube account
1. Troubleshooting and best practices
We do not see access tokens expiring for YouTube, but there might be an instance where your access tokens expire, requiring you to reconnect.
We recommend troubleshooting soon after you receive a notification about a failed post to resolve the problem immediately after and to prevent other scheduled posts from failing.
2. How to reconnect your YouTube account
Go to your Calendar Settings > Social Accounts and disconnect your YouTube account by hitting the red X
Once you do that, you will be prompted to log in again to YouTube, which should reset the connection.
Here are a couple of tips:
You can use Manage Social Accounts to disconnect, refresh, and connect Social Accounts.
You can also view any Social Account that requires attention due to failures or expiration from here.
Finally, you can go directly to Post Builder to connect any channels with a failed or expired connection.